User Agreement

Welcome to DTRANX (Chengdu) Information Technology Co., Ltd. ("DTRANX" or "we"). To use DTRANX's products and services, you should thoroughly read and comply with this User Agreement ("Agreement") and Privacy Policy. Please carefully read and fully understand each clause, especially those limiting or exempting DTRANX's liability, restricting user rights, and specifying dispute resolution and jurisdiction. Important terms that limit or exempt liability may be highlighted in bold or underlined text.

Unless you have thoroughly read, fully understood, and accepted all terms of this Agreement, you are not entitled to use DTRANX's products and services. If you have any questions, please contact DTRANX's customer service department. By clicking "Agree" or "Next," using DTRANX's products and services, or otherwise explicitly accepting this Agreement, you acknowledge that you have read and agreed to sign this Agreement. This Agreement has legal effect between you and DTRANX and is binding on both parties.

If you lack full civil capacity due to age, intelligence, or other factors, please read and evaluate this Agreement with your legal guardian ("Guardian") and pay special attention to terms regarding minors. If you are a user outside mainland China, you must also comply with the laws of your country or region when entering into or performing this Agreement.

I. Scope of Agreement

1.1 "Products and Services" refers specifically to DTRANX's products or services ("Services"), including but not limited to Human-Machine Translation System (MH), Smart Translation Teaching System (PBLT), LanMT Translation (Text Translation, Document Translation, API Interface), Quick Document Translation, Multilingual Content Management System (MC), Corpus Alignment Tool, and DTRANX AI Products (AILab: including Text Generation, Smart Customer Service, Audio/Video Translation and Dubbing, AI Interpretation).

1.2 "User" refers to any individual, group, or entity that registers, signs in, or uses DTRANX's products and services, referred to as "you" in this Agreement.

1.3 This Agreement includes the Privacy Policy, and when you use specific DTRANX products and services, there may be separate agreements and business rules ("Separate Agreements"). Once officially released, these become integral parts of this Agreement, and you must comply with them. Your acceptance of any Separate Agreement constitutes acceptance of this entire Agreement. Your acceptance of this Agreement constitutes acceptance of the Privacy Policy.

II. Account and Password Security

2.1 You may need to register an account to use our Services. Upon successful registration, we will configure an account for you. The account ownership belongs to DTRANX, and you only have usage rights during the validity of this Agreement. Without platform consent, your account is for your personal use only, and account information and permissions cannot be transferred, gifted, lent, sold, authorized, or leased to third parties.

2.2 DTRANX specially reminds you to properly safeguard your account and password. You should sign out safely after use. You are responsible for any consequences resulting from poor account management, such as account theft or password loss.

2.3 To enhance user experience, service accounts may include combinations of numbers, letters, phone numbers, email addresses, etc. When you register one form of account, DTRANX may provide additional forms. Specific account forms, systems, and relationships between accounts are subject to DTRANX's actual provision.

2.4 You may set nicknames, avatars, and other information for your account. You must ensure these comply with laws and regulations (referring to current valid laws, administrative regulations, judicial interpretations, local regulations, departmental rules, and other normative documents in your region/country, including amendments and supplements), public order, social morality, and DTRANX platform rules, without infringing any party's legitimate rights.

2.5 Some third-party websites or services may allow sign-in using DTRANX accounts. You acknowledge that, unless specifically stated by DTRANX, these websites or services are not operated by DTRANX. Before using your DTRANX account to sign in to third-party services, you should evaluate their security and availability. Third parties may obtain necessary information such as your name, ID type, ID number, and device information. If you agree to sign in and use third-party services, you consent to their access to such information and must comply with both this Agreement and third-party agreements, assuming related risks and responsibilities.

III. Personal Information Protection

3.1 Protecting users' personal information is DTRANX's fundamental principle. DTRANX will collect, use, store, and share your personal information according to this Agreement and Privacy Policy. We commit that, without your consent, DTRANX will not collect or use personal information beyond what is necessary for providing services or use information for purposes beyond service provision. Additionally, we retain your information only for the minimum period necessary to fulfill processing purposes.

3.2 During account registration or service use, you may need to provide necessary information (including but not limited to):

- Account information: system account, IP address, email address, and related passwords

- Browsing records: website and WeChat public account login records, browsing history, usage records, click records, operation records

- Device information: hardware model, device MAC address, operating system type, device identification codes

- Financial information: transaction and payment records, account and point balances, various vouchers and coupons

3.3 Generally, you can browse and modify information you submit according to product rules. However, for security and identity verification purposes (such as account recovery), you may not be able to modify initial registration information and other verification information provided during registration.

3.4 DTRANX will employ various security technologies and procedures to establish comprehensive management systems to protect your personal information from unauthorized access, use, or disclosure.

3.5 DTRANX will not transfer or disclose your personal information to any third party, except:

(1) With your authorization or consent

(2) As required by laws, regulations, or judicial/administrative authorities

(3) For merger, division, acquisition, or asset transfer (with prior consent)

(4) As necessary to provide requested services

(5) In circumstances permitted by the Privacy Policy or other relevant agreements

3.6 DTRANX takes the protection of minors' personal information very seriously. If you lack full civil capacity, you must obtain your guardian's consent before using DTRANX's services.

IV. Service Usage Terms

4.1 This service is for your personal, non-commercial use only, unless otherwise agreed with DTRANX.

4.2 Rights granted under this Agreement are non-transferable.

4.3 You must not interfere with, damage, modify, or otherwise affect the service through any means (including but not limited to third-party software, plugins, add-ons, systems, devices).

4.4 You must use the service through DTRANX-provided or approved methods and not through any third-party software, plugins, add-ons, systems, or devices.

4.5 Without DTRANX's authorization, no one may use any third-party software, plugins, add-ons, systems, etc., to view or obtain any information, data, or content from DTRANX, DTRANX's partners, or users within the service. Users must strictly comply with DTRANX's Robots protocol and other relevant rules.

V. Service Provided "As Is"

You understand and agree that:

5.1 The service is provided "as is" under current technology and conditions. DTRANX will make best efforts to ensure service continuity and security but cannot always anticipate and prevent legal, technical, and other risks. DTRANX disclaims liability for such risks to the extent permitted by law, including but not limited to service interruption, data loss, and other losses and risks caused by force majeure, viruses, malware, hacker attacks, system instability, third-party service defects, government actions, etc.

5.2 Due to business strategy arrangements or adjustments, available DTRANX services may vary by region, subject to actual provision by DTRANX.

VI. Equipment Requirements

6.1 You should understand that using our services requires you to prepare relevant terminal devices (such as computers, mobile terminals, and necessary network access devices) and bear related costs (such as telephone and internet fees).

6.2 You understand and agree that using our services will consume your terminal device resources and bandwidth.

VII. Advertising

7.1 You agree that while receiving our services, DTRANX may directly or through third parties send or display advertisements or other information (commercial and non-commercial) to you via SMS, email, electronic messages, or other means. The specific form, frequency, and content of advertisements or information are subject to DTRANX's actual provision.

7.2 DTRANX will conduct advertising business in accordance with relevant laws and regulations. You agree to exercise careful judgment regarding the authenticity and reliability of advertisements in our services. Except as explicitly required by law, you are responsible for actions taken based on such advertisements.

VIII. Service Fees

8.1 Some DTRANX services are provided for a fee. Using paid services indicates your agreement to our pricing standards and requirements.

8.2 DTRANX reserves the right to modify and change the pricing standards and methods for paid services based on actual needs. DTRANX may also start charging for previously free services. Before such modifications, changes, or implementation of charges, DTRANX will notify or announce on relevant service pages. If you disagree with these changes, you should stop using the service after your current service period expires.

IX. Third-Party Products or Services

To improve services and user experience, DTRANX platform may incorporate third-party products or services. Before using third-party products or services on DTRANX platform, you should carefully read their user agreements and privacy policies and only use them after explicitly agreeing. If you use third-party products or services, you must comply with both this Agreement and third-party user agreements. DTRANX and third parties will bear their respective responsibilities within legal and agreed limits for possible disputes. We do not guarantee the quality of third-party services and assume no legal liability arising therefrom.

X. Software-Based Services

If DTRANX provides services through "software," you must also comply with the following terms:

10.1 You may need to download software while using our services. For such software, DTRANX grants you a personal, non-transferable, and non-exclusive license. You may use this software only for accessing our services.

10.2 To improve user experience, ensure service security, and maintain product functionality consistency, DTRANX may update the software. You should update to the latest version; otherwise, DTRANX cannot guarantee normal software or service operation.

10.3 DTRANX may develop different software versions for different terminal devices. You should choose and install the appropriate version based on your actual situation. You can obtain software directly from DTRANX platform or from DTRANX-authorized third parties. If you obtain software or similar installation programs from unauthorized third parties, DTRANX cannot guarantee normal software or service operation and is not responsible for any resulting losses.

10.4 Some of our services only provide platform functions for data storage, management, and retrieval output. You should carefully save and use your information. For content uploaded or published while using such services, you are solely responsible for any infringement, disputes, or losses with third parties. We are not responsible but will provide possible assistance to protect your legitimate rights.

10.5 Unless authorized in writing by DTRANX, you must not:

(1) Delete copyright information from the software and its copies

(2) Reverse engineer, decompile, or disassemble the software, or attempt to discover the source code

(3) Use, rent, lend, copy, modify, link, reprint, compile, publish, or mirror DTRANX's intellectual property

(4) Copy, modify, add, delete, hook, or create derivative works of software data, interaction data, or system data

(5) Modify or forge software instructions or data to alter functionality or effects

(6) Access DTRANX software and services through unauthorized third-party tools

XI. Intellectual Property Statement

11.1 The intellectual property rights of content provided by DTRANX in this service (including but not limited to webpages, text, images, audio, video, charts, computer software) belong to DTRANX. The intellectual property rights of content generated by users while using the service belong to users or relevant rights holders, unless otherwise agreed between you and DTRANX.

11.2 Unless otherwise specifically stated, the copyright, patent rights, and other intellectual property rights of software used in providing this service belong to DTRANX.

11.3 The commercial identifiers used by DTRANX in this service are owned by DTRANX in terms of copyright or trademark rights.

11.4 The intellectual property rights of any other content in this service are protected by laws and regulations. Without written permission from DTRANX, users, or relevant rights holders, no one may use or create derivative works in any form.

11.5 To the extent permitted by law, all rights to text, images, audio, video, and other content you input into any DTRANX product (input content) belong solely to you or the original author. Input content rights are not transferred through uploading, publishing, or other actions. If you input content that others have intellectual property or other legal rights to, you must obtain legal authorization to ensure no infringement of others' legal rights.

XII. User Illegal and Prohibited Conduct

12.1 When using our services, you must comply with laws and regulations. You must not create, copy, publish, or disseminate information containing the following content, or facilitate such actions:

(1) Opposing basic principles established by the Constitution

(2) Endangering national security, leaking state secrets, subverting state power, or undermining national unity

(3) Damaging national honor and interests

(4) Inciting ethnic hatred, discrimination, or undermining ethnic unity

(5) Undermining state religious policies or promoting cults and feudal superstitions

(6) Spreading rumors, disrupting social order, or undermining social stability

(7) Spreading obscenity, pornography, gambling, violence, murder, terror, or criminal instigation

(8) Insulting or defaming others, infringing upon others' legal rights

(9) Violating the "Seven Bottom Lines" requirements: legal and regulatory bottom line, socialist system bottom line, national interests bottom line, citizens' legitimate rights bottom line, public order bottom line, moral bottom line, and information authenticity bottom line

(10) Any content prohibited by relevant laws, regulations, this Agreement, or related rules

12.2 If you violate relevant laws, regulations, or this Agreement while using our services, relevant national authorities may prosecute, fine, or take other sanctions against you and request DTRANX's assistance. You shall bear full responsibility for any resulting damage to yourself or others, and DTRANX assumes no responsibility.

12.3 If you violate this Agreement, DTRANX has the right to make independent judgments and take appropriate measures, including but not limited to deleting or blocking content, disconnecting links through technical means. DTRANX may also suspend or terminate services, restrict, suspend, freeze, or terminate your DTRANX account usage, and pursue legal liability based on the nature of your conduct.

12.4 If content you upload, publish, transmit, or spread through our services has rights defects or infringes third-party legitimate rights (including but not limited to patent rights, trademark rights, copyrights and neighboring rights, portrait rights, privacy rights, reputation rights), causing us or our partners to face complaints, reports, inquiries, claims, or litigation, or suffer reputation, goodwill, or property losses, you must:

- Take all possible measures to ensure we and our partners are not affected by such claims or litigation

- Bear full compensation responsibility for direct and indirect economic losses suffered by us or our partners

XIII. Compliance with Local Laws

13.1 When using our services, you must comply with local laws and regulations and respect local moral and customs. If your actions violate local laws, regulations, or moral customs, you shall independently bear responsibility.

13.2 You should avoid causing DTRANX to violate laws and regulations or become involved in political and public events through your use of our services. Otherwise, DTRANX has the right to suspend or terminate services to you.

XIV. User Content Distribution and Copyright Protection

14.1 You are solely responsible for content (including but not limited to webpages, text, images, audio, video, charts) sent or distributed through our services.

14.2 Content you send or distribute must have legitimate sources and be owned by you or properly authorized.

14.3 If your distributed content violates laws, regulations, or infringes others' rights, DTRANX has the right to make independent judgments and take measures such as deletion, blocking, or disconnecting links.

14.4 We fully respect and protect your intellectual property rights. Since we cannot fully monitor all information uploaded to our platform, we have established measures to protect intellectual property rights holders' legitimate interests. Copyright holders who believe our platform content (including but not limited to corpus resources and information published by users) infringes their legitimate rights can submit copyright complaints with relevant evidence, and we will handle them promptly according to relevant laws and platform rules.

14.5 In case of complaints between users, DTRANX may provide necessary information (including party identities, contact information, complaint content) to relevant parties or departments to resolve disputes and protect legitimate rights. You guarantee the authenticity, legality, and validity of information, materials, and evidence you provide during complaint handling.

XV. Force Majeure and Other Disclaimers

15.1 You understand and agree that while using our services, you may encounter risk factors such as force majeure that affect the service. Force majeure refers to unforeseeable, insurmountable, and unavoidable objective events that significantly impact one or both parties, including but not limited to natural disasters (floods, earthquakes, epidemics, storms) and social events (war, unrest, government actions). In such situations, DTRANX will strive to cooperate with relevant units for prompt handling, but DTRANX disclaims liability for resulting losses to the extent permitted by law.

15.2 Within the scope permitted by law, DTRANX assumes no responsibility for service interruptions or obstacles caused by circumstances mentioned in Section 5.1.

15.3 You understand and agree that while using our services, you may encounter risks from network information or other user behaviors. DTRANX is not responsible for the authenticity, applicability, or legality of any information, nor for damages caused by infringement. These risks include but are not limited to:

(1) Anonymous or impersonated messages containing threats, defamation, offensive, or illegal content

(2) Misleading, deceptive, or other actions causing or potentially causing psychological, physical harm, or economic loss

(3) Other risks arising from network information or user behavior

15.4 DTRANX's right to handle illegal content under this Agreement does not constitute an obligation or commitment. DTRANX cannot guarantee timely detection or handling of violations.

15.5 Under no circumstances should you trust loan requests, password requests, or other property-related information. For property operations, always verify the other party's identity and pay attention to DTRANX's anti-fraud warnings.

Special Note:

All content provided by DTRANX AI products is generated by artificial intelligence models and may contain errors or omissions. We make no guarantees regarding the accuracy, completeness, or functionality of responses, and output content does not represent DTRANX's position or views. When using DTRANX AI products for medical, legal, or other professional inquiries, responses are for reference only and do not constitute professional medical diagnosis, legal services, or other professional opinions. For medical diagnosis, legal services, or other professional advice, you must consult doctors and relevant legal professionals and make decisions under professional guidance. In summary, content provided by DTRANX AI products is for reference only and does not constitute

XVI. Agreement Effectiveness and Changes

16.1 Your use of our services indicates you have read and accepted this Agreement.

16.2 DTRANX has the right to establish and modify this Agreement and/or various rules as necessary according to laws and regulations, announcing through website notices without separate notification.

16.3 Modified agreements and rules will officially replace the original ones after being posted on the website and upon expiration of the legally required period. Your continued use of DTRANX's software or services indicates acceptance of the modified agreement and rules. If you do not accept the modified agreement, you have the right to stop using our services.

XVII. Service Changes, Interruption, and Termination

17.1 You understand and agree that DTRANX may change service content or interrupt, suspend, or terminate services based on business strategy adjustments.

17.2 In cases of merger, division, acquisition, or asset transfer, DTRANX may transfer service-related assets to third parties with your consent. DTRANX may also transfer part or all of the services and corresponding rights and obligations under this Agreement to third parties for operation or fulfillment with your consent.

17.3 DTRANX may interrupt or terminate services without notice under any of the following circumstances:

(1) When required personal information is untrue or inconsistent with registration information without reasonable explanation

(2) Violation of relevant laws, regulations, or this Agreement

(3) As required by judicial authorities or competent departments according to laws and regulations

(4) For security reasons or other necessary circumstances

17.4 DTRANX has the right to charge fees according to Section 8.2. If you fail to pay fees on time and in full, DTRANX has the right to interrupt, suspend, or terminate services.

17.5 You are responsible for backing up data stored in our services. According to our service rules, if your service is terminated, DTRANX has the right to permanently delete your data from servers, except as otherwise required by law. After service suspension or termination, DTRANX has no obligation to provide or return data.

XVIII. Jurisdiction and Applicable Law

18.1 The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of mainland China (excluding conflict of laws).

18.2 This Agreement is signed in High-tech Zone, Chengdu, Sichuan Province, People's Republic of China.

18.3 If any dispute or controversy arises between you and DTRANX, it should first be resolved through friendly negotiation. If negotiation fails, you agree to submit the dispute or controversy to the competent People's Court in the place where this Agreement is signed (High-tech Zone, Chengdu, Sichuan Province, China).

18.4 The headings of all clauses in this Agreement are for reading convenience only and have no actual meaning, and cannot be used as a basis for interpreting the Agreement's meaning.

18.5 If any provision of this Agreement becomes partially invalid or unenforceable for any reason, the remaining provisions remain valid and binding on both parties.

18.6 If this Agreement has multiple language versions (Chinese, English, etc.) with inconsistent content, the Chinese version shall prevail.

XIX. Terms for Minors

19.1 Users under 18 years old are considered minors and should read this Agreement and use our services under guardian supervision and guidance.

19.2 Both guardians and schools should guide minors in using our services. Parents especially should care about their children's growth, maintain communication, guide them on internet safety issues, and prevent problems proactively.

19.3 Adults over 18 years old who lack full civil capacity for any reason shall refer to the terms for minors in this Agreement.

XX. Miscellaneous

20.1 If any provision of this Agreement becomes invalid or unenforceable for any reason, the remaining provisions remain valid and binding on both parties.

20.2 If you have any opinions or suggestions regarding this Agreement or our services, please contact DTRANX's customer service department, and we will provide necessary assistance.